Introduction Welcome to Ανατολίτικο Όνειρο! Please read these Terms and Conditions (“Terms”) carefully before using the www.anatolitikooniro.com website (the “Service”) operated by Ανατολίτικο Όνειρο (“us”, “we”, or “our”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Company Information

• Company Name: Ανατολίτικο Όνειρο
• Website: www.anatolitikooniro.com
• Email Address: info@anatolitikooniro.com
• Company Description: Ανατολίτικο Όνειρο specializes in selling a range of handmade products including soaps, salt, and candles. Our products are crafted with care, offering a unique touch to your daily routines.

2. Acceptance of Terms By accessing and using this website, you accept and agree to be bound by these terms and provisions. If you do not agree to abide by these terms, please do not use this service.

3. Payment Methods We accept Visa, Mastercard, and Maestro credit cards. All payments must be made in full at the time of purchase.

4. Product Returns Change of Mind If you change your mind, returns are accepted for a full refund if the product is returned within fourteen (14) days from the day of receipt. To return products, contact us:

• By email: info@anatolitikooniro.com Return Procedure Provide your order number and an explanation of why you want to return it, including any proof images. The product must be in its original, unopened packaging and in perfect condition. Replacement & Credit Within 14 Days:
• A full refund via the original payment method (excluding delivery costs).
• A full refund as store credit for future purchases, valid for six (6) months (excluding delivery costs). After 14 Days:
• Store credit for future purchases, valid for six (6) months (excluding delivery costs). Exclusions Products cannot be returned after thirty (30) days except for defective items with a longer warranty period. Return of Incorrect/Defective Products Incorrect products refer to items received with a different color, size, or quantity than ordered. Defective products refer to items received in a defective state according to the law. You have the right to return incorrect or defective products within thirty (30) days of receipt for a full refund. Procedure for Returning Incorrect/Defective Products Provide your order number and an explanation of why you want to return it, including any proof images. The product must be in its original packaging and in perfect condition. Replacement & Credit for Incorrect/Defective Products Within 30 Days:
• A full refund including delivery costs via the original payment method.
• Store credit for future purchases, valid for six (6) months.
• Replacement of the returned product with a new one. Returns are not accepted after thirty (30) days except for defective products with a longer warranty period.

5. Delivery and Shipping Delivery Methods and Days

• Home delivery from Monday to Friday, with an estimated processing time of five (5) days.
• Collection from designated courier stores with an estimated processing time of five (5) days. Delays may occur during high order volumes. Delivery Costs Delivery costs vary by weight and are displayed at checkout. For deliveries outside Cyprus, contact us for exact costs. Delivery Terms Our staff delivers products to your premises. Delivery takes place outside your premises; products are not transported via stairs or elevators. Ensure someone is available to receive the delivery during the agreed time slot.

6. Privacy Policy We respect your privacy and are committed to protecting your personal data. This section explains how we collect, use, and safeguard your personal information.

7. Use of Cookies Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies as described in our Cookies Policy. You can block cookies via your browser settings, but this may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functioning of the website, such as shopping carts and e-billing.
• Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Functional Cookies: Allow our website to remember choices you make and provide enhanced features.
• Advertising Cookies: Used to deliver adverts more relevant to you and your interests.

Managing Cookies: You have the right to decide whether to accept or reject cookies by adjusting your browser settings.

8. Modifications to Terms We reserve the right to modify these terms at any time. Please check this page periodically for updates. Continued use of the website after modifications signifies your acceptance of the new terms.

9. Contact Us For any questions or concerns about these terms, please contact us:

• By email: info@anatolitikooniro.com

10. Limitation of Liability To the fullest extent permitted by law, Ανατολίτικο Όνειρο shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.

11. Third-Party Links and Services Our Service may contain links to third-party websites or services that are not owned or controlled by Ανατολίτικο Όνειρο. We are not responsible for the content or practices of these third-party websites or services.

12. Governing Law These Terms shall be governed by the laws of Cyprus, without regard to its conflict of law provisions.

13. Severability If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in effect.

14. Entire Agreement These Terms constitute the entire agreement between you and Ανατολίτικο Όνειρο regarding our Service.

15. Waiver Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Termination We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever.

17. Indemnification You agree to defend, indemnify, and hold harmless Ανατολίτικο Όνειρο from any claims, damages, or expenses resulting from your use of our Service.

18. Disclaimer of Warranties Our service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

19. User-Generated Content If you post content to our website, you grant Ανατολίτικο Όνειρο a non-exclusive, royalty-free right to use, modify, and display such content.